We are committed to protecting your privacy and ensuring that your personal information remains safe and secure. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our page, place an order, or use any of our services.
1. Information We Collect
We may collect the following types of information when you interact with our business:
Personal Details
• Your name
• Phone number
• Email address
• Delivery or pickup location (for takeaway/delivery orders)
Payment Information
• Billing details used during online or mobile payment transactions
(Processed securely through verified third-party payment gateways)
Usage Data
• IP address
• Browser type
• Device information
• Cookies and site interaction details
(Used to enhance website performance and user experience)
2. How We Use Your Information
Your information is used to provide the best service possible. We may use it to:
• Process, confirm, and deliver your orders
• Improve customer experience, website performance, and service quality
• Send updates, promotions, or special offers (only with your consent)
• Ensure secure payments and prevent fraudulent activities
• Respond to customer inquiries and support requests
3. Cookies & Tracking Technology
Our website or online platforms may use cookies to:
• Improve browsing and loading speed
• Remember your preferences (such as saved details or past selections)
• Analyze website traffic and user behavior for better performance
You may disable cookies through your browser settings, but some features may not work properly if disabled.
4. Data Sharing & Security
We do not sell, trade, or rent your personal information to any third party.
We may only share necessary details with trusted third parties, such as:
• Delivery partners
• Payment processors
• Technical service providers
This sharing is done solely to complete your order or maintain smooth service.
We use secure encryption, firewalls, and safety protocols to protect your information from unauthorized access or misuse.
5. Your Rights
You have the right to:
• Access or request a copy of the personal information we hold
• Update or correct your information
• Request deletion of your data (as allowed by law and operational needs)
• Opt out of promotional messages at any time
To exercise any of these rights, you may contact us directly.
6. Third-Party Links
Our website or online pages may contain links to third-party sites.
We do not control and are not responsible for the privacy practices, content, or security of those external websites.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect:
• Changes in our services
• Legal requirements
• Improvements to our system and operations
Any updates will be posted here with the revised effective date.
8. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us:
📞 Phone: +880 1885-377911
📧 Email: info@selimskitchen.com
📍 Address: 151/4/A, West Rampura, Zilkanon, Dhaka-1219. 1219 Dhaka, Bangladesh